Having dealt with creative blinds in the past & being fully satisfied, decided to give them another go with a different product, namely plantation shutters. After the very informative salesman visited & measured decided to go ahead with the product. We were told it may not happen till after Christmas, but to our surprise it all came together well before Christmas, which we were thankful for. As to the service & proficiency of installation we can not fault them. Hence would highly recommend the product & the company to anyone.